Bajok's Privacy Policy — Your Data in Safe Hands

Bajok's Privacy Policy ("Policy") is a transparent agreement between you and the bajok platform governing the collection, use, and protection of your personal data. bajok believes that every member's right to privacy is a fundamental right.

This Privacy Policy applies to bajok's website, mobile app, and all related services. By creating an account or using our services, you are considered to have agreed to this policy.

Bajok is a platform built specifically for users in Bangladesh. We ensure your personal information is used solely to improve your experience and is never sold or misused under any circumstances.

Bajok only collects information that is strictly necessary to provide its services. No unnecessary data is ever collected.

There are three main ways we collect information: (1) directly from you, such as during registration; (2) automatically, such as through cookies; and (3) from third-party verification services.

Bajok uses the information it collects only for specific, defined purposes, each of which is clearly outlined below:

• Account Management: Creating, verifying, and maintaining your account.
• Payment Processing: Ensuring safe and secure deposit and withdrawal processing.
• Customer Support: Resolving any complaints or questions you may have.
• Security: Preventing fraud, hacking, and money laundering.
• Responsible Gaming: Identifying unusual play patterns to provide timely support.
• Service Improvement: Analyzing user experience to continuously improve the platform.
• Legal Obligations: Meeting the requirements of applicable laws and regulatory bodies.

Bajok may share your data with third parties only in very limited circumstances and under strict conditions. Your data is never sold for commercial gain.

All third parties working with bajok are contractually bound to protect your data. They may only use the information they receive for its intended purpose and are not permitted to share it elsewhere.

Bajok uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform security.

• Essential Cookies Mandatory — Required for login sessions and security. These cannot be disabled.
• Performance Cookies Optional — monitors site speed and performance. You may disable this.
• Functional Cookies Optional — Remembers your language and preferences. You can disable this.
• Analytics Cookies Optional — Helps improve our services by analyzing user behavior.

You can disable optional cookies at any time from your browser settings. Please note that disabling essential cookies may affect certain site features.

Bajok follows the highest industry standards to protect your data. Multiple layers of security ensure your information remains safe at all times.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Unauthorized access is strictly prohibited.
• Regular Penetration Testing: Independent security experts conduct regular system audits.
• Data Backup: Your data is backed up across multiple secure locations.
• Staff Training: All bajok staff receive regular training on data protection practices.

In the event of a security breach, bajok will notify affected members within 72 hours and take immediate protective measures.

You have full control over your personal data on bajok. The following rights can be exercised at any time:

Bajok does not retain data longer than necessary. A specific retention period is defined for each category of data:

Once the designated retention period expires, data is automatically deleted or anonymized in a secure manner. This period may be extended where required by law.

Bajok strictly enforces a no-access policy for users under 18. No personal data from minors is collected or stored.

• Age verification is mandatory at the time of registration.
• Age is verified through the national ID card as part of the KYC process.
• Suspicious accounts are suspended immediately.
• Any data found to belong to a minor is deleted immediately.

Bajok may update this Privacy Policy from time to time. For any significant changes, the following process will be followed:

• A notification will be sent to your registered email at least 14 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.
• Continued use of our services after any changes have been made will be considered acceptance of the updated policy.

Minor updates — such as language corrections or clarifications — may be made without prior notice. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact bajok's data protection team. We take all requests seriously and work to resolve them promptly.